1. Introduction

Journlab Limited ("Journlab," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our freelance marketplace platform, available at Journlab.store. By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

• Full name
• Email address
• Phone number
• Billing and payment details
• Location information
• Profile information (for freelancers and clients)

2.2 Non-Personal Information

• Browser type and version
• Device information
• IP address
• Usage statistics and interactions with our platform

2.3 Cookies and Tracking Technologies

We use cookies to enhance user experience, track platform performance, and improve our services. Users can adjust browser settings to refuse cookies, but some features may not function properly.

3. How We Use Your Information

We use collected information for the following purposes:

• To create and manage user accounts
• To connect freelancers with clients for hiring and service transactions
• To process payments securely
• To improve our platform and provide personalized services
• To communicate with users regarding support, updates, and promotions
• To prevent fraudulent activities and enforce compliance with our Terms and Conditions
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4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our platform uses SSL encryption, secure payment gateways, and authentication protocols to safeguard transactions.

5. Sharing of Information

Journlab does not sell or rent user data. However, we may share your information under the following circumstances:

• With trusted third-party service providers (e.g., payment processors) to facilitate transactions
• To comply with legal obligations (e.g., court orders, regulatory requirements)
• To protect our rights and users in cases of fraud, disputes, or security breaches
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6. International Data Transfers

Since Journlab operates globally, user data may be stored and processed in multiple locations. We ensure that international data transfers comply with relevant privacy laws.

7. User Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold.
• Correction: Update or correct inaccurate information.
• Deletion: Request account deletion and removal of personal data.
• Opt-Out: Unsubscribe from marketing emails and promotional messages.

To exercise these rights, email support@journlab.store.

8. Retention of Data

We retain user data for as long as necessary to fulfill the purposes outlined in this policy. Account information may be deleted upon request unless required for legal or security reasons.

9. Third-Party Links

Journlab may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies before sharing personal information.

10. Changes to This Privacy Policy

Journlab reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or platform notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

For privacy-related inquiries, contact us at:
📍 Office Address: Back of Baffo Hotel, Ayedun Community Area, Okinni, Osun, Oshogbo, Nigeria
📞 Phone: +2349017568600
📧 Email: support@journlab.store

By using Journlab, you acknowledge that you have read and a