Jurisdiction: Nigeria
Office Address: Back of Baffo Hotel, Ayedun Community Area, Okinni, Osun, Oshogbo, Nigeria
Phone: +2349017568600
Email: support@journlab.store

1. Introduction

Welcome to Journlab Limited ("Journlab," "we," "us," or "our"). These Terms and Conditions govern your use of our freelance marketplace platform, available at Journlab.store, which connects journalists with individuals and businesses seeking media-related services. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Definitions

• "Platform" refers to Journlab’s website and services.
• "User" refers to anyone accessing or using the platform, including journalists (freelancers) and clients (hirers).
• "Freelancer" refers to journalists offering services on the platform.
• "Client" refers to individuals or businesses hiring journalists through the platform.
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3. Eligibility

To use Journlab, you must:

• Be at least 18 years old.
• Provide accurate and up-to-date registration details.
• Comply with all applicable laws and regulations.
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4. User Accounts

• You must create an account to access Journlab’s services.
• You are responsible for maintaining the security of your account and password.
• We reserve the right to suspend or terminate accounts involved in fraudulent or unlawful activities.
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5. Services Offered

Journlab facilitates:

• Hiring journalists for advertisements, news, press releases, blog purchases, and promotions.
• Secure communication and payment transactions between clients and freelancers.
• Dispute resolution in case of conflicts between users.
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6. Payments and Fees

• Payments between clients and freelancers must be processed through our platform.
• Journlab may charge service fees, which will be communicated clearly before any transaction.
• International payments are enabled to facilitate global transactions.
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7. Refund Policy

• Refunds will be issued only in cases of verified service non-delivery or violation of agreed terms.
• Clients must submit refund requests within 7 days of service completion.
• Disputes will be handled by Journlab’s support team at support@journlab.store.
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8. Prohibited Activities

Users are strictly prohibited from:

• Engaging in fraudulent transactions.
• Posting or sharing false or misleading content.
• Circumventing payments outside the Journlab platform.
• Using the platform for illegal activities.
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9. Intellectual Property

• Users retain ownership of the content they create and share on the platform.
• Journlab reserves the right to use non-confidential content for promotional purposes.
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10. Termination of Accounts

Journlab reserves the right to terminate or suspend accounts that violate these Terms and Conditions without prior notice.

11. Limitation of Liability

Journlab is not responsible for:

• The quality of services provided by freelancers.
• Direct or indirect losses incurred from platform usage.
• Any unauthorized access to user accounts due to user negligence.
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12. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Nigeria. Any disputes shall be resolved through negotiation, failing which they shall be referred to the courts in Osogbo, Nigeria.

13. Amendments

Journlab reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our platform.

14. Contact Information

For any inquiries, complaints, or support, contact us at:
📍 Address: Back of Baffo Hotel, Ayedun Community Area, Okinni, Osun, Oshogbo, Nigeria
📞 Phone: +2349017568600
📧 Email: support@journlab.store

By using Journlab, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.